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Utilities Department - picture of a water tank, trench and lab

 Drought Alert! Mandatory Restrictions Apply

Santa Rosa has adopted Stage 1 – 20% Mandatory of the City's Water Shortage Plan requiring a 20% community-wide reduction in water-use and restrictions, which include: 

  • Requiring outdoor irrigation to occur between 8pm and 6am.
  • Prohibiting washing down of hardscapes (unless required for public health and safety).
  • Prohibiting the use of potable water for street washing.
  • Requiring the use of hose-end shut-off nozzles on all garden and utility hoses.
  • Requiring “Water-on-request” programs at restaurants. 

For more information (CLICK HERE)

 News and Events

sand bagsFree Sand Available to Residents
Transportation and Public Works
The City of Santa Rosa has run out of bags for the Sandbag Filling Station. The City will continue to have free sand available, but residents will need to bring their own bagging materials.
Request for proposalsRequest For Proposals - Urban Water Management Plan
Water Utilities
To prepare the 2015 Urban Water Management Plan water demand analysis and water conservation measures for the local water utility agencies of the Sonoma-Marin Water Saving Partnership.
Creek WeekCreek Week Family Fun Day- September 27, 2014
Storm Water and Creeks Program
Creek Week is a week-long a celebration of our local creeks. This will be a time of fun and adventure, with educational activities for everyone at your local creeks and natural areas.

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 Contact Information

Santa Rosa Water Utilities
35 Stony Point Rd,
Santa Rosa, CA 95401

Regular Office Hours
Monday-Thursday 8am-5pm

Friday 8am-5pm (closed every other Friday)

Customer Service:
For water and sewer related emergencies, services, and general information during regular office hours.

Drought Information, Water Savings Rebates, and Tips

After Hours Emergency: 707-543-3805
For emergency service outside of regular office hours.