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 Drought Alert! Mandatory Restrictions Apply

Stage 1 - Mandatory Water Use Restrictions

To prolong our water supply, all customers are required to conserve water, where possible, and eliminate water waste. For water saving tips, tools and support please visit srcity.org/wue or call 707-543-3985. 

The following water use restrictions apply:

  • Outdoor irrigation may only occur between 8pm and 6am
  • No washing down of hardscapes, unless required for public health and safety
  • No use of potable water for street washing
  • Must use shut-off hose nozzle on all garden and utility hoses
  • Restaurants must participate in the “water-on-request” program  
  • Hotels and motels must allow guests the option of not having linens and towels laundered daily
  • Fountains may only operate if water is recirculating
  • No irrigation allowed during and up to 48 hours after measurable rainfall  

For more information (CLICK HERE)

 News and Events

drough drive upDrought Drive-Up | Thursday, July 9th
Santa Rosa Water
Build your own FREE custom drought toolkit on Thursday, July 9th from 11am to 1pm at Friedman's Home Improvement in Santa Rosa. Get expert advice from Santa Rosa Water staff on how to save water at home and available rebates.
Santa Rosa Water News Release: Responding to Governor’s Order to Reduce Water Use
Santa Rosa Water
Governor Brown has requested a 25% statewide reduction in water use, up 5% from last year’s request of 20%. The new restrictions reflect the need for more conservation as California’s drought continues.
Santa Rosa Water Santa Rosa Water Adopts New Name
Santa Rosa Water
Santa Rosa Utilities Department is updating its public name to “Santa Rosa WATER.”



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 Contact Information

Santa Rosa Water
35 Stony Point Rd,
Santa Rosa, CA 95401

Regular Office Hours
Monday-Thursday 8am-5pm

Friday 8am-5pm (closed every other Friday)

Customer Service:
For water and sewer related emergencies, services, and general information during regular office hours.

Drought Information, Water Savings Rebates, and Tips

After Hours Emergency: 707-543-3805
For emergency service outside of regular office hours.