My Water Bill

Utilities Department - picture of a water tank, trench and lab

 Welcome to Santa Rosa Water!

It is our mission to protect public health by sustaining water resources, infrastructure, and the environment.

 Drought Alert! Mandatory Restrictions Apply

Stage 1 - Mandatory Water Use Restrictions

To prolong our water supply, all customers are required to conserve water, where possible, and eliminate water waste. For water saving tips, tools and support please visit srcity.org/wue or call 707-543-3985. 

For more information on water use restrictions (CLICK HERE)

 News and Events

Earth Day OnStageEarth Day Onstage
Community Event
Join Santa Rosa for our 7th Annual Earth Day Festival Downtown. This fun, FREE, and family-friendly Festival is a great way to inspire awareness and build community through environmental protection.
santa rosa waterSanta Rosa Water is Rolling Out a Mobile Hydration Station
Santa Rosa Water
Santa Rosa Water’s Hydration Station is the first of its kind in Sonoma County to provide clean and refreshing tap water on-the-go.
help 2 OthersSanta Rosa Water Launches Help2Others Bill Assistance Program
Santa Rosa Water
The new program, Help2Others, works by offering a monthly discount on the water bill and a free water efficiency assessment.



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 Contact Us!

Santa Rosa Water
35 Stony Point Rd,
Santa Rosa, CA 95401

Regular Office Hours
Monday-Thursday 8am-5pm

Friday 8am-5pm (closed every other Friday)

Customer Service:
For water and sewer related emergencies, services, and general information during regular office hours.

Drought Information, Water Savings Rebates, and Tips

After Hours Emergency: 707-543-3805
For emergency service outside of regular office hours.

Additional Contact Information