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Emergencies:
We have emergency on-call service available 24 hours a day, 7 days a week, 365 days a year.  Our goal is to respond to calls within a 30 minute time-frame, or less when possible.

For after hours water or sewer related emergencies please call (707)543-3805

For water or sewer related emergencies or general information Monday – Friday, non-holiday hours, please call (707) 543-4200

Specific Information About:

  • Water Conservation (link) - (707) 543-3985
  • Water Quality – (707) 543-4200
  • Sewer Odors or City-side Sewer back-ups – (707)543-4200
  • Fire hydrant knock downs or City-side water leaks – (707) 543-4200
  • Utilities Engineering Customer Service – (707) 543-4200
  • Industrial Waste Inspectors – (707) 543-3369
  • Laguna Treatment Plant – (707) 543-3350
  • Utility Billing (link) - (707) 543-3150
  • The Board of Public Utilities (link)

For all inquiries not listed, please call (707) 543-4200 and our customer service representatives will connect you with the correct person to help you.

Department Contacts:

Director of Utilities
David Guhin
dguhin@srcity.org
69 Stony Circle
Santa Rosa, CA  95401
Phone:  707-543-4200
Fax: 707-543-3936

  Deputy Director – Subregional
Mike Prinz (Acting)
mprinz@srcity.org
4300 Llano Road
Santa Rosa, CA 95407    
Phone: 707-543-4299
Fax: 707-543-3399
     

Deputy Director - Engineering Services/
Water Resources
Glen Wright
gwright@srcity.org
69 Stony Circle
Santa Rosa, CA  95401
Phone:  707-543-3948
Fax: 707-543-3936

  Deputy Director – Environmental Compliance
Jennifer Burke (Acting)
jburke@srcity.org
4300 Llano Road
Santa Rosa, CA 95407    
Phone: 707-543-3938
Fax: 707-543-3399
     

Utilities Specific Budget Questions:
Linda Reed, Administrative Services Officer
lreed@srcity.org
69 Stony Circle
Santa Rosa, CA  95401
Phone:  707-543-3946
Fax: 707-543-3936

  Utilities Specific Recruitments:
Debbie Guillaumin, Administrative Services Officer
dguillaumin@srcity.org
69 Stony Circle
Santa Rosa, CA  95401
Phone:  707-543-3945
Fax: 707-543-3936
     
Deputy Director – Local Operations
Mark Powell
mpowell@srcity.org
55 Stony Point Road
Santa Rosa, CA  95401
Phone:  707-543-3354
Fax: 707-543-3936