City of Santa Rosa > Departments > Information Technology
Eric McHenry - CTO 

The Mission of the Information Technology Department is to develop, leverage and implement technology to make Government more efficient, transparent and responsive to Citizens. This also includes driving business efficiency and "Green IT" solutions at the desktop and core systems level.

Costs include City personnel costs, costs for outside maintenance and professional support of City computer equipment and program software, providing technology related training to City personnel, telephone costs, and operational and maintenance equipment and supplies. Information Technology operates as an internal service fund, meaning that Information Technology charges the other departments for services provided. The rates for the services are based on cost recovery.

Provides the overall strategy and administration for the IT Division including franchising responsibility for video and cable services within the City of Santa Rosa and overall website administration for srcity.org

Key Initiatives and Technologies

  • ERP (Enterprise Resource Planning) replacement program
    • Complete Phases 2-3 for new Sungard-based ERP (HR/GL/Finance/Purchasing)
    • Finalize migration from remaining legacy systems
  • Network and Data security work
    • Consistent with industry / PCI best practices
    • Disaster preparation and prevention programs
  • Begin migration to a centralized desktop services model based on cloud-based and virtualized applications including potentially desktop hardware.
  • Maintain and grow Video Surveillance and Card Access platform
  • Finalize migration to ShoreTel Voice-over-IP for internal telephone system
  • Expand resilient NetApp data storage network for City operations
  • GIS mapping and analysis technologies
  • Online document and records management system

Eric McHenry
Chief Technology Officer / Director Information Technology Department
(707) 543-3097

Jacob Bayless Jacob Bayless
Website Administrator
(707) 543-3437