The Mission of the Information Technology Department is to develop, leverage and implement technology to make Government more efficient, transparent and responsive to Citizens. This also includes driving business efficiency and "Green IT" solutions at the desktop and core systems level.
Costs include City personnel costs, costs for outside maintenance and professional support of City computer equipment and program software, providing technology related training to City personnel, telephone costs, and operational and maintenance equipment and supplies. Information Technology operates as an internal service fund, meaning that Information Technology charges the other departments for services provided. The rates for the services are based on cost recovery.
Administration
Provides the overall strategy and administration for the IT Division including franchising responsibility for video and cable services within the City of Santa Rosa and overall website administration for srcity.org
Key Initiatives and Technologies
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ERP (Enterprise Resource Planning) replacement program
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Complete Phase I Go-Live for HR/GL/Finance/Purchasing
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Begin Phase II migration from remaining legacy systems
Network and Data security work
- Consistent with industry / PCI best practices
- Disaster preparation and prevention programs
Video Surveillance and Card Access platform
Migration to ShoreTel Voice-over-IP for internal telephone system
Resilient NetApp data storage network for City operations
GIS 3D mapping and analysis technologies
Online document and records management system
Eric McHenry
Chief Technology Officer
(707) 543-3097
emchenry@srcity.org