Communications Dispatcher
Communications Dispatchers perform duties which involve receiving incoming calls for police assistance and dispatching necessary units using a Computer Aided Dispatch system. They also perform a variety of general support duties related to the operation of a communications center.
Examples of duties include:
- Using a computer aided dispatch system, receiving emergency calls from the public requesting police.
- Dispatching police units as necessary.
- Receiving and processing 9-1-1 emergency calls.
- Monitoring direct emergency alarms.
- Answering non-emergency calls for assistance.
- Entering, updating, and retrieving information from a variety of computer systems.
- Receiving requests for information and providing pertinent data.
- Operating a variety of communications equipment, including radio consoles, telephones, and computer systems.
The Communications Center is equipped with a Computer Aided Dispatch System including:
- State of the art equipment.
- Large monitors.
- Ergonomically designed furniture.
- Individual work stations.
Communications Dispatchers work various shifts which rotate every six months. Shifts include day, swing, graveyard, holidays, weekends, overtime, and shift holdovers. Shift assignments consist of four 10-hour days per week, commonly referred to as a 4/10 work week.
P.O.S.T. Written Examinee Guide
Apply online for Communications Dispatcher - Experienced Lateral Applicants Only. This is not a trainee level recruitment.