City of Santa Rosa > Departments > Finance > Revenue > Utility Billing
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Below is information to help answer your questions regarding water and sewer usage, utility rates, conservation ideas, paying your bill and more.

Office hours are 8:00am to 5:00pm Monday through Thursday
and alternating Fridays. To start water service during non-office hours, contact the Utilities after-hours emergency line at 707-543-3805.  A fee of $130 will be assessed on your first bill to start or restore service during non-office hours.

Pay your water bill by phone 24 hours a day using our automated phone system
at (707) 543-4470.

  What is the Water Shortage Plan in Place?

  Start or Stop Service

  Bill and Payment Options

   Rate Information

   Questions and General Information