Below is information to help answer your questions regarding water and sewer usage, utility rates, conservation ideas, paying your bill and more.

Pay your water bill by phone 24 hours a day
using our automated phone system at
(707) 543-4470.

  Start or Stop Service

• Start or Stop Water / Sewer Service

  Bill and Payment Options

• Online Bill Payment
• Set Up Paperless Billing
• Sign Up for Automatic Bill Payment
• Back Page of the Utility Statement
• Current Utility Bill Inserts

   Rate Information

• Current Residential Rates
• Current Dedicated Irrigation Rates
  
  
• Water Pass-Thru Rate FAQ
• Water Rate Ordinance #3978
• Wastewater Rate Resolution #28018
• Miscellaneous Fees and Charges Resolution #916
  
  
• Explanation of Wastewater (Sewer) Charges
• City-Wide Average Usage

   Questions and General Information 

• How To Check for Toilet Leaks
• How To Read Your Water Meter
• Find Out When Your Water Meter Will be Read
• Update the Number of Residents in Your Household
  
  
• Sonoma County Water Agency (SWCA) Rate Information
• Leak Adjustments - Sewer Cap Re-Evaluation Policy
• Water Use Efficiency & Conservation 
• Winter Storm Information
• General Information
• Contact Us