Purpose and Duties

The Code Enforcement is responsible for assuring the adopted City Zoning and Building Codes are implemented on private property to address general health, life, fire and safety issues facing residents. This involves responding to complaints received regarding such things as, but not limited to, Unsafe Buildings, Vehicle and Trash & Debris Storage, Animal Violations, Un-permitted Construction and Substandard Housing.

The City’s code enforcement program is primarily implemented on a complaint driven basis. Staff typically does not actively look for code violations, but rather responds to public complaints reporting that a property contains a use, construction or an activity that may not be in compliance with the City Zoning and/or Building Codes. Staff will contact the individual against whom the complaint was filed to request an inspection and assess whether a code compliance issue does in fact exist. If during the investigation of a complaint, other code violations are observed (either on the subject site or in the vicinity) the City must address them as well. Staff then works with the individuals to achieve compliance. Information on code enforcement cases is required to be kept confidential.

If you wish to file a complaint, please print and complete the Complaint Form.  You may scan then email the form to code@srcity.org. You may also mail, fax or hand-deliver it to our office. All information recieved is confidential.

The Code Compliance Section conducts two building and zoning code enforcement programs, with staff assigned to support each program. The two programs are described as follows:

1. The Code Compliance Program. This is the basic code compliance program and responds to code compliance complaints throughout the City. The section is currently responding to about 1200 code enforcement cases citywide yearly, with an active caseload of approximately 2100. One additional type of neighborhood-oriented programs has been established to address special needs of the City. This program The Neighborhood Revitalization Program is described below.

2. The Neighborhood Revitalization Program (NRP). This is an inter-departmental program that includes Community Development (Code Compliance Division), Police, Fire, City Attorney, Parks and Recreation, and Housing and Redevelopment. These Departments have been working together in five focused neighborhoods to respond to and address housing and code compliance issues in multi-family complexes. There is one full-time Building Inspector/Code Compliance Officer assigned to this program. Housing and Redevelopment is responsible for coordinating the program.

You can help keep the City of Santa Rosa beautiful and safe by becoming familiar with the City Code requirements and working with City staff to obtain compliance for violations. Please feel free to contact the following Building and Code Enforcement staff members if you have questions or need assistance.

Mike Reynolds, Senior Building Inspector
Telephone: (707) 543-3462
E-mail: MJReynolds@srcity.org

Mark Maystrovich, Bldg. Insp./Code Enforcement Officer
Telephone: 707-543-3268
E-mail: MMaystrovich@srcity.org

Code Enforcement Phone: (707) 543-3198

Code Enforcement Fax: (707) 543-4315

Neighborhood Code Compliance Program Survey Results for the South Park Neighborhood