My Water Bill

Utilities Department - picture of a water tank, trench and lab

 Welcome to Santa Rosa Water!

It is our mission to protect public health by sustaining water resources, infrastructure, and the environment.

 Drought Alert! Mandatory Restrictions Apply

Stage 1 - Mandatory Water Use Restrictions

To prolong our water supply, all customers are required to conserve water, where possible, and eliminate water waste. For water saving tips, tools and support please visit srcity.org/wue or call 707-543-3985. 

For more information on water use restrictions (CLICK HERE)

 News and Events

free toiletsFree Installation of Water Saving Toilets, Spray Valves, and More
Santa Rosa Water
While supplies last, Santa Rosa Water is offering to replace up to two toilets, showerheads, and faucet aerators in your home with ultra-high efficient models at no cost.
sand bagsSand and Sandbags are Available to Santa Rosa Residents
Transportation and Public Works
In order to help prevent damage from flooding, sand and sandbags are available for City residents at the City Municipal Services Center at 55 Stony Point Road.
santa rosa waterSanta Rosa Water Nationally Honored as a Sustainably Managed Water Utility
Santa Rosa Water
The Association of Metropolitan Water Agencies honored 21 public drinking water systems with its top utility management awards. Twelve systems received the Sustainable Water Utility Management Award, including Santa Rosa Water.



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 Contact Us!

Santa Rosa Water
35 Stony Point Rd,
Santa Rosa, CA 95401

Regular Office Hours
Monday-Thursday 8am-5pm

Friday 8am-5pm (closed every other Friday)

Customer Service:
For water and sewer related emergencies, services, and general information during regular office hours.

Drought Information, Water Savings Rebates, and Tips

After Hours Emergency: 707-543-3805
For emergency service outside of regular office hours.

Additional Contact Information