Emergencies:
We have emergency on-call service available 24 hours a day, 7 days a week, 365 days a year. Our goal is to respond to calls within a 30 minute time-frame, or less when possible.
For after hours water or sewer related emergencies please call (707)543-3805
For water or sewer related emergencies or general information Monday – Friday, non-holiday hours, please call (707) 543-4200
Specific Information About:
- Water Conservation (link) - (707) 543-3985
- Water Quality – (707) 543-4200
- Sewer Odors or City-side Sewer back-ups – (707)543-4200
- Fire hydrant knock downs or City-side water leaks – (707) 543-4200
- Utilities Engineering Customer Service – (707) 543-4200
- Industrial Waste Inspectors – (707) 543-3369
- Laguna Treatment Plant – (707) 543-3350
- Utility Billing (link) - (707) 543-3150
- The Board of Public Utilities (link)
For all inquiries not listed, please call (707) 543-4200 and our customer service representatives will connect you with the correct person to help you.
Department Contacts:
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Director of Utilities David Guhin dguhin@srcity.org 69 Stony Circle Santa Rosa, CA 95401 Phone: 707-543-4200 Fax: 707-543-3936 |
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Deputy Director – Subregional Mike Prinz (Acting) mprinz@srcity.org 4300 Llano Road Santa Rosa, CA 95407 Phone: 707-543-4299 Fax: 707-543-3399 |
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Deputy Director - Engineering Services/ Water Resources Glen Wright gwright@srcity.org 69 Stony Circle Santa Rosa, CA 95401 Phone: 707-543-3948 Fax: 707-543-3936 |
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Deputy Director – Environmental Compliance Jennifer Burke (Acting) jburke@srcity.org 4300 Llano Road Santa Rosa, CA 95407 Phone: 707-543-3938 Fax: 707-543-3399 |
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Utilities Specific Budget Questions: Linda Reed, Administrative Services Officer lreed@srcity.org 69 Stony Circle Santa Rosa, CA 95401 Phone: 707-543-3946 Fax: 707-543-3936 |
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Utilities Specific Recruitments: Debbie Guillaumin, Administrative Services Officer dguillaumin@srcity.org 69 Stony Circle Santa Rosa, CA 95401 Phone: 707-543-3945 Fax: 707-543-3936 |
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Deputy Director – Local Operations Mark Powell mpowell@srcity.org 55 Stony Point Road Santa Rosa, CA 95401 Phone: 707-543-3354 Fax: 707-543-3936 |
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